Welcome to Clozet Support. If you run into any issues, have questions, or need help with your wardrobe, subscriptions, or AI processing, you can find answers below.

Getting Started

How do I add my first item?

Tap "+ Add Item" on the Dressing Room screen, pick a photo from your gallery or take one, and Clozet AI will clean it up and fill in the details automatically. Review the info and save.

How many items can I add for free?

Free accounts can add up to 100 items but only get 2 AI-processed uploads. After that, you can still add items manually without AI processing, or buy credits to continue.

What’s an AI credit?

One credit = one AI-processed item upload. The AI removes the background, enhances the image to product quality, and fills in details like color, category, and material automatically.

AI & Image Processing

Why does my item look different after processing?

Clozet AI enhances lighting, removes backgrounds, and smooths out wrinkles to make your item look like a product photo. The color and design are always preserved — only the presentation changes.

My item was processed incorrectly. What do I do?

You can edit any AI-filled field manually by tapping the pencil icon on the item detail screen. If the image quality is wrong, delete the item and re-upload.

How long does processing take?

Usually 20–30 seconds depending on your connection. You can browse the app while it loads.